FAQ

Frequently asked questions

I have forgotten the keys inside and cannot open the door. What should I do?

We offer 24/7 service in Prishtina for such urgent situations. You can contact us anytime and our professional team will quickly come for door opening.

My car is locked and the keys are inside.

We provide service for cases where the car is locked and the keys are inside. You can contact us anytime, and our professional team will come as quickly as possible to open the car.

I have broken or lost my key. What should I do?

We offer 24/7 service in Prishtina for cases where the key is broken or lost. You can contact us anytime, and our professional team will quickly come to provide the necessary solution.

I want to change the cylinder, handle, or lock. Do you provide a solution?

We offer cylinder, lock, and handle replacement services. You can contact us anytime, and our specialized team will promptly perform the intervention efficiently and safely.

Can only the cylinder be changed without replacing the entire lock?

Yes, in most cases it is possible to only change the cylinder without needing to replace the entire lock. This is a practical and effective solution, especially when the key is lost or when you want to increase security. We offer this service 24/7 in Prishtina, providing fast and customized replacements according to your needs.

Do you personalize stamps? If yes, what information do you need?

Yes, we customize stamps for businesses and individuals. The documents we need are the ARBK certificate and the owner's ID card.

Do you offer access chips or cards for elevators/lifts, and can they be duplicated?

Yes, we offer chips and access cards for elevators/lifts, as well as a service for duplicating them. To perform the service, usually an existing chip or card is needed for copying. For more information, you can contact us and we will guide you accordingly.

Do you offer hydraulic equipment for automatic door closing?

Yes, we provide hydraulic equipment for residential, apartment, and business doors. You can contact us for various interventions such as repairs, replacements, and maintenance.

Do you have any other questions?

Contact us at the phone number.

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